Privacy Policy – Haunted Lake County
Effective Date: August 27, 2025
Last Updated: August 27, 2025
Haunted Lake County (“Haunted Lake County,” “we,” “us,” or “our”) is a nonprofit haunted house organization located in Lake County, California. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you:
Visit our website at https://www.hauntedlakecounty.com
Contact us directly
Purchase tickets to our events
Donate, volunteer, or otherwise interact with us
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
A. Information You Provide Directly
When you:
Purchase tickets to our haunted house events
Submit a contact form or email us
Sign up for updates or newsletters
Donate or volunteer
Interact with us through social media or events
We may collect:
Full name
Email address
Phone number
Mailing address (if applicable)
Payment information (processed securely by third-party platforms)
Any other information you choose to provide
B. Information Collected Automatically
When you visit our website, we may collect technical data using cookies or other tracking technologies, including:
IP address
Browser type and version
Device type
Operating system
Pages viewed
Time spent on pages
Referring URLs
You can control or disable cookies in your browser settings.
2. How We Use Your Information
We may use your personal information to:
Process ticket purchases or registrations
Send you confirmation emails and event reminders
Respond to your inquiries or support requests
Provide information about future events or volunteer opportunities
Improve our website, services, and user experience
Send newsletters or promotional content (only if you opt-in)
Comply with legal obligations
We will never sell your personal information.
3. How We Share Your Information
We may share your information with:
Service providers that help us operate our website, email campaigns, and ticketing (e.g., Eventbrite)
Law enforcement or government agencies if legally required
Volunteers or staff only as needed to support your experience or safety at our events
Successors in case of a merger or transfer (if applicable)
All third parties are expected to protect your data and use it only for the intended purpose.
4. Ticket Purchases
If you purchase tickets through a third-party platform such as Eventbrite, your information is also subject to Eventbrite’s own privacy policy. We do not store your payment information. You can review Eventbrite’s privacy practices at https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy .
5. Data Security
We use reasonable security measures to protect your personal information from unauthorized access or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. Your Rights and Choices
You have the right to:
Request access to your personal data
Correct or update your information
Request deletion of your data (subject to legal exceptions)
Opt-out of promotional communications at any time
To make a request, please contact us at:
📧 hauntedlakecounty@gmail.com
📞 800-606-5153
You can also unsubscribe from emails using the link at the bottom of our messages.
8. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:
The right to know what personal information we collect
The right to delete your information
The right to opt out of the sale of your personal data (we do not sell any data)
The right to non-discrimination for exercising your privacy rights
To make a CCPA request, contact us at hauntedlakecounty@gmail.com or 800-606-5153.
9. Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal data from a child without parental consent, we will delete it.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., Eventbrite, social media). We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our website or services after any update means you accept the changes.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 hauntedlakecounty@gmail.com
📞 800-606-5153
🌐 https://www.hauntedlakecounty.com